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WebinarThe Self-Serve Agent Series · Part 3 of 3

You’ve got a Slack bot. Now what?

Oliver Hughes and Claire O'Rouke explore how AI agents reshape data teams, revealing four modern operating tenets and how to mine agent questions for strategic insight.

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About this session

What to expect, and why it’s worth your time.

Building a self-service analytics agent isn’t a strategy, it’s a feature. The data teams winning in 2026 aren’t the ones with the most accurate agent - they’re the ones using their agent to fundamentally reshape what the data team does.

This is the strategic session. Ollie and Claire zoom out from the agent itself and ask: what’s the actual purpose of a data team when AI can answer most questions? Drawing on Count’s view across 400+ data teams going through this exact transition, they map out the four operational tenets of a modern data team and show how to mine agent question data for strategic gold.

This is Part 3 of a three-part series. It’s the most senior-leadership-friendly session - designed to stand alone for Heads of Data, CDOs, and analytics leaders thinking about team strategy.

Frequently asked questions

  • I haven’t attended Parts 1 or 2 - should I still come? Yes. Part 3 is intentionally designed to stand alone. It’s strategic rather than technical, and assumes no prior context.
  • Is this just a re-pitch of the previous sessions? No. Parts 1 and 2 are about building and maintaining agents. Part 3 is about what changes for your data team strategically once agents exist.
  • I’m not technical - is this still for me? Yes - this session is the most accessible of the three. If you’re a CDO, Head of Data, or analytics leader, this is the one to come to.
What you’ll leave with

Concrete takeaways, not a think piece.

01
The four operational tenets
Clarity, time-to-decision, problem-solving, and simplifying the business - the modern data team framework.
02
Mining agent questions for strategy
Ranking by user, use case, complexity, and decision quality to find what actually matters.
03
Good questions vs. lots of questions
How to tell whether your business is asking the right things - or just asking more things.
04
Measuring impact, not accuracy
Why tracking decisions made beats tracking answers given.
05
The mindset shift
From ‘data team as service desk’ to ‘data team as decision infrastructure’ - and how to get there.
Your host & who this is for

Led by someone who’s actually done the work.

Oliver Hughes

Oliver Hughes

CEO · Count

Ollie is the CEO and Co-founder of Count. He started Count to help data teams spend less time building dashboards and more time driving decisions that actually change the business.

Claire O'Rouke

Claire O'Rouke

Data Consultant · Count

Claire has spent her career helping data teams move from reactive service desks to strategic business partners. As a Data Consultant at Count, she specialises in data team strategy, agent design and analytical problem solving.

Who this is for

  • Heads of Data, CDOs, and analytics leaders
    Thinking about what the data team’s role should be in an AI-native world.
  • Data leaders whose agent is working
    And who are wondering what the next strategic move is.
  • VPs and CEOs
    Who want to understand what their data team should be doing differently.
  • Anyone tired of ‘data team as service desk’
    Looking for a better operating model.

Secure your spot.
It’s free.

Oliver Hughes and Claire O'Rouke explore how AI agents reshape data teams, revealing four modern operating tenets and how to mine agent questions for strategic insight.

Registration open
17 June 2026
3:00 pm BST / 10:00 AM EDT
Oliver Hughes
Oliver Hughes
CEO
Claire O'Rouke
Claire O'Rouke
Data Consultant